Review the report and details before completing the sale

DAWNBLOOM WATCH

Agree the price before the transaction

All sales use the price expressly agreed in advance. Home visits are not repriced at that day’s market level. Centre-based sales are price-locked before dispatch to the centre. Market increases or decreases do not change the agreed price or trigger a difference refund or top-up through shipping, inspection, balance payment and handover. The deposit is 10% of the agreed price; the remaining 90% is paid after satisfactory on-site examination or confirmation of the inspection report and detail photographs.

DAWNBLOOM WATCH

Appointment-based sales visits

Appointments may be discussed for mainland Chinese cities and Hong Kong. Confirm coverage, location and timing with us; same-day attendance is not guaranteed. The process concerns an actual available watch, not a catalogue entry.

1. 01

   Select an individual available watch.

2. 02

   Agree its complete reference, price, condition and accessories.

3. 03

   Pay the 10% deposit and confirm the reservation in writing.

4. 04

   Agree the location and time; same-day attendance is not guaranteed.

5. 05

   Our representative brings the individual watch to the appointment.

6. 06

   The customer examines the watch on site or follows the accompaniment arrangement agreed in advance.

7. 07

   After confirming the watch is satisfactory, the customer pays the 90% balance.

8. 08

   Complete the handover and its records.

DAWNBLOOM WATCH

Appointment-based buyback

Customer fees for visits, authentication, testing and other buyback services are all zero. You may decline an offer without an obligation to sell. Payment and handover follow only after both parties agree to the transaction.

1. 01

   Contact us with basic information about the watch.

2. 02

   Agree the appointment time and location.

3. 03

   Examine and authenticate the individual watch on site.

4. 04

   Confirm the buyback offer.

5. 05

   Both parties agree to proceed.

6. 06

   Transfer the agreed payment on the spot and record the handover.

DAWNBLOOM WATCH

Mainland independent-centre sale: eight stages

This route applies only to independent-centre sales inspection in mainland China. Disclose and confirm the actual provider, scope and necessary information transfer before the commission; public copy uses a generic centre name.

1. 01

   Both parties confirm the individual watch’s full reference, price, condition and accessories; the customer pays the 10% deposit.

2. 02

   Confirm the actual authentication provider and information transfer; the centre creates a dedicated WeChat group for this transaction.

3. 03

   We dispatch the individual watch to the centre, using SF Express by default.

4. 04

   The centre examines the watch, typically within 1–3 working days. Same-day completion may be possible at the fastest, but neither timeframe is guaranteed.

5. 05

   The centre shares the report and details in the group. Around 100 detail photographs at 10× are typical; the actual number, magnification and content depend on this inspection.

6. 06

   After reviewing the report and details and confirming satisfaction, the customer pays the 90% balance to us.

7. 07

   After we confirm receipt of the balance, the centre arranges SF dispatch as agreed. 18:00 is only a same-day dispatch reference, not a payment deadline.

8. 08

   If the transaction ends, the centre returns the watch to our company. The deposit is addressed separately according to the facts, responsibility, valid contract and applicable law.

DAWNBLOOM WATCH

Mainland: deposit, responsibility and refunds

A material mismatch in the reference, originality, condition or accessories against our prior promise is our responsibility. Unjustified customer cancellation or delayed balance payment requires assessment of facts and the valid agreement, not arbitrary back-office classification. For customer-caused cancellation, the 10% deposit follows the agreement and applicable law, with permanent credit towards the next purchase and no expiry. Our breach is handled through lawful refunds, including double return where the statutory mainland deposit conditions apply. Transfer, unused balances, calendar versus working days and start/end of the three-day grace period, and dispute procedures remain open.

DAWNBLOOM WATCH

Fees and shipping before choosing inspection

The buyer pays inspection fees in a sale; DAWNBLOOM WATCH pays them in a buyback. The centre quotes independently for the brand, reference and examination scope, and collects directly from the responsible party through a verified payment channel in the dedicated WeChat group. We do not collect the fee or invent a fixed tariff. Before choosing the process, we can obtain an indicative quote and share confirmed pricing. Chargeable testing is arranged only after the customer understands and confirms the fee. It is separate from the 10% purchase deposit and is not automatically credited towards the 90% balance. Mainland home buyback remains entirely free to the selling customer, including visits, authentication, testing and other buyback service fees.

DAWNBLOOM WATCH

Cancellation and permanent purchase credit

If a customer cancels without justification, no longer wishes to buy or unjustifiably delays the balance, the 10% deposit is handled under the agreement and applicable law. The proposed non-refund arrangement retains permanent credit towards the next watch purchase, with no expiry date. Amounts, original transaction references and each use are recorded privately to prevent duplication or loss. Transfer and unused-balance details remain for agreement. Disputes are not labelled customer fault without verification. Seller-breach refunds, mainland statutory deposit remedies and other statutory rights are preserved. Hong Kong follows local law and the actual contract, without importing mainland deposit penalties.

DAWNBLOOM WATCH

Report-day payment; 18:00 is a dispatch reference

The report release day is the normal balance-payment day; the centre generally releases reports during working hours. Pay the 90% balance after confirming the report and detail photographs. Payment before 18:00 may allow same-day dispatch if the centre and SF collection arrangements permit. Payment after 18:00 is equally accepted, with dispatch usually arranged the following day. 18:00 is not a payment deadline or a dispatch guarantee. Unjustified delay may extend the normal payment period by at most three days; calendar versus working days and exact start/end rules remain to be agreed, so breach is not calculated automatically. Inspection disputes or a mismatch with the seller’s description must be checked before treating delay as unjustified.

DAWNBLOOM WATCH

Ordinary freight and extra protection are separate

SF is the default carrier. We pay ordinary freight from DAWNBLOOM WATCH to the centre. Ordinary freight from the centre to the customer may be paid by us, subject to the arrangement agreed in advance; it is not automatically assigned to the customer. For cancellation caused by either customer or seller, we pay the centre-to-DAWNBLOOM ordinary return freight, without adding that charge to the customer. Extra declared-value protection requested by the buyer is paid by the buyer. Before dispatch, the actual sender and customer must confirm the amount, scope, fee and claim process. Ordinary freight and extra protection are recorded separately. Other unconfirmed protection arrangements have no default payer. Protection is not an unconditional full-payout promise.

DAWNBLOOM WATCH

Seller responsibility and inspection-fee reimbursement

A material mismatch in reference, originality, condition or accessories against the prior agreement is seller responsibility. If our fault causes loss of a third-party inspection fee already paid by the customer, we reimburse the full actual inspection fee. Provide the original transaction reference, fee receipt, report and relevant communications. We verify the cause, actual amount and recipient, then retain reimbursement confirmation and handling records without requiring waiver of statutory rights. Deposits, refunds and other statutory responsibilities are handled separately under applicable law. The website makes no automatic fault decision or refund.