DAWNBLOOM Token: Account and Data Deletion

Request account deletion

1. Sign in to Account Management in the official Support Center.
2. Choose “Request account deletion” and verify your linked email, password, and any enabled security check.
3. A 15-day cooling period follows. You can cancel the request during that period. The account is closed after the period and required processing are complete.

Request data deletion only

To request deletion of eligible personal data without closing your whole account, contact [email protected]. State your account name and the data concerned. Do not email passwords or verification codes. We verify your identity before processing the request under applicable law.

What is deleted or retained

After account closure, account details, sign-in credentials, sessions, and related data are deleted or irreversibly anonymized under the unified Privacy Policy. DAWNBLOOM Token data and caches remaining on your device must be cleared in the app or device separately; uninstalling the app does not close the account. Shared Community posts may remain after identifying links are removed. Security, transaction, and dispute records required by law are kept for the applicable period. Where Chinese cybersecurity log requirements apply, network logs may be retained for at least six months; security incident evidence is generally retained for 180 days after an investigation closes, or longer if legally required.